Responsible Gaming

Gaming Should Be Entertainment

Online casino gaming should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. The house always has a mathematical advantage, and there is no strategy or system that can guarantee wins. Please gamble only with money you can afford to lose and never chase losses.

Age Verification

Online gambling in New Zealand is only legal for individuals aged 18 years and older. If you are under the legal gambling age, you must not participate in any form of online gaming. Waterfrontnelson.co.nz is committed to supporting age restrictions and responsible gaming practices.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, please seek help immediately:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the amount wagered
• Neglecting family, work, or other responsibilities due to gambling
• Experiencing mood swings, anxiety, or depression related to gambling
• Borrowing money to fund gambling activities
• Feeling unable to stop or control gambling urges
• Using gambling as an escape from stress, problems, or negative emotions
• Unsuccessfully attempting to cut back or quit gambling

Self-Help Tools & Responsible Gaming Features

Most reputable online casinos offer the following tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specified time period
• Loss Limits: Cap the amount of money you are willing to lose
• Reality Checks: Receive reminders about how long you have been playing and how much you have wagered
• Self-Exclusion: Temporarily or permanently block your account from gambling
• Session Time Limits: Set automatic logout after a specified period
• Cooling-Off Periods: Take a break from gambling for a predetermined time

We recommend using these tools as part of your responsible gaming strategy.

Support & Help Services for New Zealand

If you or someone you know is struggling with problem gambling, help is available. The following organisations provide free, confidential support:

New Zealand Resources

• Problem Gambling Foundation (PGF)
  Free helpline: 0800 664 262
  Website: www.pgf.nz
  Available 24/7 for counselling and support
• Gamblers Anonymous Aotearoa
  Website: www.gamblersanonymous.org.nz
  Peer support meetings across New Zealand

International Resources (if accessing from outside NZ)

• GamCare (UK)
  Website: www.gamcare.org.uk
• GamStop (UK)
  Website: www.gamstop.co.uk
• Gambling Help Online (Australia)
  Website: www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
• National Council on Problem Gambling (USA)
  Website: www.ncpgambling.org

Take Action Today

If you are experiencing problems with gambling, please reach out for help today. There is no shame in seeking support, and trained professionals are ready to assist you. Contact the Problem Gambling Foundation on 0800 664 262 or visit their website to learn more about available resources.

Remember: gambling should be fun and entertaining. If it stops being enjoyable or starts causing harm, it's time to seek help.